About Us

At CabCall Experts, we bring together a team of experienced drivers, cutting-edge technology, and a customer-first approach.Our operations are designed to provide seamless travel experiences, combining convenience with safety.

Your Reliable Transportation

CabCall Experts is your partner in business growth, offering seamless inbound call handling so you can focus on acquiring new clients and expanding your business. Our 24/7 professional call answering service ensures every call is managed with precision and care, delivering consistent customer experiences around the clock. With CabCall Experts, you gain the benefits of a fully-equipped, expert call center without the high costs of staffing and maintaining one in-house. Experience peace of mind while we help you enhance customer satisfaction and drive business success.

At CabCall Experts, our vision is to redefine customer service in the taxi dispatch industry by providing professional reservation and real-time dispatch services. We ensure every call is answered promptly and with your brand’s reputation in mind. Our goal is to empower businesses to enhance customer satisfaction, boost revenue, and streamline operations through reliable and scalable support.
CabCall – Your Reliable Transportation Partner

Call Answering

CCE inbound Call Center. Whether you need us to handle calls on a 24/7 basis or supplement your team when they are overloaded, we will never miss your incoming call.

Digital Marketing

CabCall Experts brings impactful digital marketing solutions personalized to strengthen your brand's reach. From plan to implementation, we drive fallouts that help your business flourish in a competitive landscape.

Dispatch Services

Never miss another incoming call or chance again with CCE! Our reservations and dispatch team is ready to promptly respond to your incoming calls. Whether you prefer us to answer them.

QA Management

At CabCall Experts, we ensure top-notch quality assurance management by monitoring and refining every interaction. Our promise to excellence guarantees your customers receive all-in-one and professional support every time.

Some Of The delegating tasks !

CCE is an outsourcing company in Pakistan that undertakes tasks assigned by various taxi companies based in the USA and UK. Their services cater to diverse business needs.
Ray Basit

who we are

With over a decade of experience in the taxi industry, our founder, Ray Basit, recognized the challenges transportation businesses face in hiring and retaining skilled staff for dispatch services and call answering services. The constant cycle of recruitment, training, and employee turnover not only drains resources but also disrupts operations for taxi services. At CabCall Experts, we’ve addressed these challenges by offering reliable, scalable, and efficient dispatch services and call answering services. Our team of experienced professionals, combined with advanced technology and a customer-first approach, ensures seamless operations and exceptional service delivery. We prioritize efficiency, transparency, and quality, empowering businesses to focus on growth while we manage their operational complexities.

Matt's Visit to Pakistan ft. Team CCE

CCE welcomes Matt Woodford on his first ever visit to Pakistan.

Matt & his team have been working with us for over a year now & his first visit was one filled with fun, learning & future prospects in mind.
 
It was also a whole new experience for his Pk team as well to have him sit along with them, work & discuss things as they go.
 
Matt, the workaholic that he is, was an inspiration for his team but also he had his way of keeping the work fun & keeping everyone engaged. 
 
Experienced Agents
Experience 88%
Quality Monitoring
Quality 99%
Dedicated Solutions
Solutions 92%

Why Choose CabCall Experts

We believe in providing more than just a ride. CabCall focuses on the finer details that make your journey exceptional

Quality assurance analyst

QA analysts monitor and evaluate the quality of calls and other customer interactions. Their goal is to ensure that all customer service meets the company’s quality standards.

Inbound
Excellence

First impressions are lasting impressions. We take training seriously to make sure that your phone is answered exactly the way you would expect.

Technical support specialist

IT and tech support agents help customers troubleshoot problems and resolve other service or product-related issues

Data
Privacy

Our call center is technology-based and utilizes the latest, most secure technology to protect your company data as well as your customer’s personal data under GDPR.

Focus on
Core Activities

CCE focuses on delivering result-oriented projects that meet their clients’ objectives. We work closely with our clients to understand their goals and create customized solutions that help them achieve success.

24/7
Customer Support

We are your inbound Call Center. Whether you need us to handle calls on a 24/7 basis or supplement your team when they are overloaded, we will never miss your incoming call.

Our Expert Team

We Have The Best Experts Team Members.
Nouman Asghar

Nouman Asghar

Director Operations

Junaid Anwar

Junaid Anwar

General Manager
Mustafa Jilani

Mustafa Jilani

Operations Manager
CabCallExpertsLogo

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