Terms And Conditions

Your use of our services indicate that you agree to the terms and conditions set below.

Definitions

  • “we”, “us” and “our” refers to CabCll Experts.
  • “you “, “your ” and “user” refers to the person booking a journey via the WeSite or Social Media Links.

CabCall Experts provides professional call answering and dispatch services to support taxi and transportation companies. Our services include handling customer inquiries, dispatching drivers, and managing bookings for companies based in the UK, US, and Australia.

 

Service Availability

Our services operate 24/7, ensuring that your customers receive consistent support whenever they reach out. Availability of agents and response times may be subject to periodic maintenance or unforeseen circumstances, but we will make every effort to minimize any service disruptions.

 

Quality Standards

We are dedicated to answering calls within one or two rings and ensuring that our team reflects the professionalism and standards of your brand. Call handlers are trained to provide courteous, effective, and brand-aligned responses to deliver a seamless experience to your customers.

 

Confidentiality and Data Privacy

All customer data collected through our call center services is handled in compliance with applicable data protection laws. We take measures to protect personal information and ensure that it is used strictly for the purposes of dispatch and customer service.

 

Payment and Billing

Payment terms, rates, and billing cycles will be defined in the service agreement. Fees are based on the services provided, and any additional charges for specialized services will be communicated and agreed upon in advance.

 

Liability

CabCall Experts Center is committed to delivering reliable service, but we are not liable for issues arising from external factors outside our control, such as telecommunications failures, natural disasters, or third-party technical issues. In case of service interruptions, we will work diligently to restore operations promptly.

 

Amendments to Terms

These terms and conditions are subject to change to reflect improvements or changes in our services. Clients will be informed of any updates, and continued use of our services implies acceptance of the revised terms.

 

Contact Information

For any questions regarding these terms, or to discuss service modifications or issues, please contact our support team. We are here to ensure our partnership is effective and aligned with your business goals.  +44 20 31372799

 

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