Taxi Dispatch Services


Dispatch

CabCall Experts goal is to provide the highest quality dispatch service which is unique and specific to the transportation industry and to immediately reduce operational cost while simultaneously increase revenue for our client’s

Our Dispatch staff is fully trained & dedicated, aware of the industry and available to support your business round the clock.CabCall Experts team will interact with your drivers and customers as if operating effectively from within your office

Call Answering Service

Whether your customers are making an inquiry or raising a concern about the vehicle they rented previously, we have the manpower to answer every call made to your hotline. Our agents are friendly, prompt, professional, and well trained to accept any types of call and address different levels of concerns. Save time, energy, and resources by letting CabCall Experts answer those trivial and casual calls.

A MODERN DISPATCH SOLUTION TRUSTED BY 10+ COMPANIES

icon

Easy to use

It is developed to turn complicated dispatch processes into simple, effortless, and competitive solution.

icon

Top-Notch Support

Our agents are highly trained to give clients VIP treatment and 100% satisfactory results.

icon

Cab Tracking

Get real-time tracking on vehicles to gain better business understanding and optimal security.

icon

Data Privacy

Data protection law is strictly followed and customer information is kept confidential.

icon

Response Time

When the customer reaches out to us our reply is fast and instant as we promised to you.

icon

Accurate Information

Accuracy in the client's information is must. All the necessary details must be on the fingertips.

Quality Assurance

Alongside the large number of metrics that we monitor in taxi dispatch service, quality assurance of our agents is regularly in check. This quality monitoring progress is combined with our call metrics to build a picture of agents’ performances. We can quickly identify the issues or overheads and develop action plans on the go. This is something that is constantly in progress to ensure that the overall performance of the call center is of a consistent and premium level.

Dispatch Accuracy

Alongside the large number of metrics that we monitor in taxi dispatch service, quality assurance of our agents is regularly in check. This quality monitoring progress is combined with our call metrics to build a picture of agents’ performances. We can quickly identify the issues or overheads and develop action plans on the go. This is something that is constantly in progress to ensure that the overall performance of the call center is of a consistent and premium level.

Customer Support Agents

Highly trained agents are ready to deal with different kinds of customers 24/7. Regular training workshops are conducted to make sure the agents know about the latest protocols and can solve any kind of issue faced by the customers. In case of any query, immediate help is given to the customers.

Driver Payroll

Our online payroll service managed automatically by iCabbi and delivers pay to everyone in your organization via a web browser. It is possible for the employees and managers to access the system from their smartphones.

Call Center Services


Inbound Call Center Solutions

We invested in advanced call management technologies and attracting, training and retaining the best customer care talent.

Customer satisfaction is a fundamental element of any business to be successful. Our team of specialized inbound customer service is purpose-driven to improve your customer engagement and deliver an exceptional customer experience. We ensure the quality of our customer services and actively improving services by taking customer reviews to improve our services. CCE call center team will focus on establishing and nurturing rich customer relationships. Every single interaction with the customer is made to count; we pay close attention to detail to address your clients queries, preferences and unique requirements to produce the perfect outcome.

Lead generation

Developing and presenting your product or service in the best way.

Tele Marketing

Targeted telemarketing campaigns close client interaction is required.

Surveys

We assist you to gather meaningful, precise and fruitful information from the right targets.

Help Desk

Perfect solution for your customers to get to know your product.

Corporate support

We provide tech support to your teams, to have a smooth business environment.

Data Cleansing

Your company’s client base is the most valuable asset.

Order fulfilment

Outsource all or part of your fulfilment requirement to the experts.

Business Services

Let our skilful agents interact with customers and eliminate unnecessary distractions.

We make sure every customer’s experience is a positive one

CCE trained inbound customer care agents are and virtual assistants make sure that every call is answered and never miss an opportunity to impress the new or existing customers with our services.

Data Entry Services


A wide range of Data
Entry Services

Dedicated team of Data Entry Professionals available 24/7 for any kind of data entry services. Our wide range of services include but not limited to:

  • Ecommerce Product Data entry
  • Data Cleansing/verification
  • Data Digitization
  • Data Processing
  • Data Conversion
  • Data Tagging
  • Data Transcription
  • Content writing and editing
icon

Online Data Entry

Cloud data entry services, we have the right people for the job.

icon

Full Control

Guarantee project success with remote data entry specialists, while keeping full control.

icon

Cut Costs

Remote data entry leaves more room to focus on your business, boosting overall ROI.

icon

24/7 Service

All projects continue 24/7, giving you the 300% results.

240

Hour Customer Service

500

Teams worldwide

200

Corporate Clients

1500

Years In The Industry

Why you should outsource Data Entry Services?

Managing an organization’s database can be a very hectic process, that’s why companies use data entry tools for managing their database information. But even managing the databases in those tools can be a tiring process and therefore it’s always a great idea to outsource to professionals who have spent decades working in the industry.

icon

Email Data

Some text should be hrre...

icon

Customer Contact/Records

Some text should be hrre...

icon

Forms Processing

Some text should be hrre...

icon

Survey Forms

Some text should be hrre...

icon

PDF Conversion

Some text should be hrre...

icon

Customer Order Forms

Some text should be hrre...

Specialized services in the development of digitization, data entry, digital OCR, and cleansing

We provide highly customizable and accurate data entry and data cleansing solutions to our selected clients in a timely manner. We can create the required infrastructure even if its a one-time data entry or cleansing project or you are looking to outsource a long term commitment to get the end results in your preferred format. CCE is committed to offer both single and double data entry options with data accuracy no less than 99.9%.

CAB CALL EXPERTS

To be the best of the best in the call center industry by offering high-quality, impeccable services