About Us
Welcome to CabCall Experts
CabCall Experts offers a range of call center services for businesses of all sizes. With their experienced professionals and cutting-edge technology, they ensure seamless operations and customer satisfaction.
Outsourcing
CCE is an outsourcing company in Pakistan that undertakes tasks assigned by various taxi companies based in the USA and UK. Their services cater to diverse business needs.
Call-Taxi
CCE is an inbound call center that caters to multiple taxi companies, handling customer-initiated calls related to taxi dispatching and bookings.
Online and E-layout
CCE’s web-enabled database allows customers to contact the company through emails and chat applications, creating a wider and more convenient channel for communication.
Matt's Visit to Pakistan ft.
Team CCE
Who We Are
After a 10-year career in the taxi industry, our founder, Ray Basit came to the conclusion that hiring and training dispatch staff was the biggest pain point for owners and managers in the passenger transportation industry. Whether it’s a taxi service, a limousine company or a charter bus service, good dispatchers are hard to find and even harder to keep. Ray started thinking about all the people he trained in his career who soon left the company. The hiring and training process would repeat over and over at great expense to the company. There is the expense of advertising the employment position, the time spent interviewing applicants, the cost of bringing a new employee onboard and of course the expense of training someone and hoping they will gain and understanding of the importance of a call center.
Outsource Inbound Call Center
CabCall Experts provide expert representation as a cost-effective, friendly, specialized answering and dispatch service. We provide the professional customer support service your customers expect from you.
Our Vision and Mission
CabCall Experts goal is to provide unparalleled customer care and support for professional passenger transportation companies. To achieve this, here is our commitment:
Dispatch Service
Dispatchers serve a primary function of answering incoming calls for service, scheduling or dispatching a vehicle and driver to fulfill the order and closing out the order when the ride comes to an end. CabCall Experts was launched so that fleet owners could be free of the expense of interviewing, hiring and training staff. No more payroll issues. No more begging people to work in the middle of the night.
Experienced Agents
CabCall Experts was designed specifically for handling incoming calls and answering calls 24/7 from around the world in the right language. Rather than trying to squeeze all incoming calls into a single format, CabCall Experts learns to answer the phone just like you would and uses the same software you are likely already using. Ray’s goal was to provide professional representatives to answer your phone without sounding like an answering service. No one even needs to know that you outsource this function and no one ever will know unless you tell them.
Why you choose Outsourcing
Invest money in other areas of your business while saving money by outsourcing to a company designed to help. Call centers are always a cash drain. Plug that drain today with a cost-effective solution. Join companies like ADT Taxi, Compass Travel and Station Cars and start saving today.
CCE aims to provide the best quality designs for their clients’ projects. This involves creating visually appealing and user-friendly designs that are tailored to meet the specific needs of each client.
CCE’s support team is available round the clock to assist their clients with any issues they may face. This ensures that their clients receive prompt assistance whenever they need it.
CCE focuses on delivering result-oriented projects that meet their clients’ objectives. They work closely with their clients to understand their goals and create customized solutions that help them achieve success.
CCE’s support team has won several awards for their exceptional customer service and support. This demonstrates their commitment to providing the best possible service to their clients.
CCE’s support team has won several awards for their exceptional customer service and support. This demonstrates their commitment to providing the best possible service to their clients.
Some Numbers
Global clients trust CabCall Experts’ services.
Years of Experience
Clients
Agents
Would you like to start a project with us?
Choose CabCall Experts for exceptional call center services that meet your business needs.