CabCall Experts – Inbound Call Centre and Customer Support Services

Professional Customer Support Outsourcing Services

We offer complete solutions for managing customer calls and dispatching services. Our advanced technology and customer-focused approach ensure smooth communication between your business and its customers.

Our team handles customer support requests and manages dispatching efficiently. With CabCall Experts, you get reliable and 24/7 support that improves your business operations.

Professional Customer Support Outsourcing Services call centre

Our Services

Industries We Serve

Transportation
(Cab, Ride-Share, Taxi)

We manage bookings, dispatch, and customer support to keep rides running smoothly.

E-commerce &
Retail

Our agents handle order inquiries, returns, and customer support for online and retail stores.

Logistics & Delivery
Services

We streamline communication, track deliveries, and ensure timely updates for customers.

Business Process
Outsourcing (BPO)

We provide scalable customer support and call centre solutions for outsourcing needs.

Healthcare & NEMT
Providers

We support non-emergency medical transport and healthcare businesses with call centre services.

Technology &
SaaS

We provide customer support, technical assistance, and digital marketing for tech businesses.

Global Clients
0 +
Calls Answered annually
0 M+
Rides Booked Annually
0 M+
FCR Rate
0 %
Customer Support

Expert Call Centre Handling for Customer Support

We provide reliable call answering and support services for taxi companies worldwide.

Here’s why businesses choose CabCall Experts:

  • Effective communication.
  • Long-term relationships with our clients.
  • Global customer service standards.

Our Expertise in Advanced Dispatch Systems

At CabCall Experts, we work with the industry’s leading taxi dispatch software. Our team is trained to handle multiple systems, ensuring smooth ride management, faster bookings, and improved customer experiences.

icabbi

iCabbi provides cloud-based dispatching with real-time driver tracking …

cordic

Cordic offers GPS-enabled fleet management, IVR call handling …

autocab

AutoCab enables automated bookings, in-app payments, driver-bid systems …

cab9

Cab9’s cloud-native platform features driver apps, fare calculation, reporting dashboards …

marandy

Marandy supports web-based booking, PDA driver communication …

Why Choose CabCall Experts?

24/7
Customer Support

Our team is available day and night to answer inquiries, solve problems, and handle emergencies.

Skilled
Call Agents

Our agents are trained to deliver smooth, professional customer service with every call.

Scalable
Solutions

Whether you’re a startup or a growing business, our flexible services adapt to meet your needs.

Fast Dispatching Services

We handle taxi service calls quickly, ensuring your customers receive prompt service.

Cost-Effective
Solutions

Reduce costs without compromising quality by outsourcing your call centre and dispatch services to us.

Data
Privacy

We use strong encryption and follow strict data protection rules to keep your information safe.

Our Expertise in Advanced Dispatch Systems

At CabCall Experts, we work with the industry’s leading taxi dispatch software. Our team is trained to handle multiple systems, ensuring smooth ride management, faster bookings, and improved customer experiences.

icabbi

Cloud dispatch with driver tracking, job allocation and app link. 

cordic

GPS fleet manage-ment, IVR call handling & reporting tools.

autocab

Automated bookings, in-app pay, driver bids and market-place. 

cab9

Cloud platform with driver apps, fare calculation tools and CRM reporting.

marandy

Web booking, PDA driver comms & automated dispatch system.

cce

Need Our Help?

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Frequently Asked Questions (FAQs)

General FAQs

Definitely. Our solutions are designed to scale, whether you’re a startup or an established company. We can expand coverage, increase call capacity, and tailor services as your needs evolve.

Yes, our team can integrate with popular dispatch systems, CRM tools, and customer management platforms.

We follow strict UK data protection regulations and implement secure systems to protect all customer information.

Service FAQs

Our agents handle bookings, cancellations, and customer enquiries around the clock, ensuring no calls are missed and your drivers are always connected to customers. We also integrate with taxi dispatch systems for seamless service.

Absolutely. Our dispatch service supports real-time job scheduling, route optimisation, and driver communication for fast and reliable operations in transport, delivery, and field service industries.

Yes, our accounting team is experienced in UK tax laws, VAT returns, and compliance reporting.

Let’s Talk

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