ISO27001 Certification: How CabCall Experts Ensures Data Security and Trust
When choosing an outsourcing or contact centre partner, trust and data protection are essential. At CabCall Experts, we understand that clients across the UK rely on us to handle sensitive information every day, and that’s why we are proud to be ISO27001 certified.
This certification reflects our ongoing commitment to the highest standards of information security management, ensuring that every aspect of our operations, from inbound call handling to digital marketing, follows strict compliance and protection guidelines.
What Is ISO27001 Certification
ISO27001 is the international standard for information security management systems (ISMS). It defines best practices for identifying, managing, and reducing risks related to data protection.
In simple terms, being ISO27001 certified means that CabCall Experts has a well-structured, monitored, and regularly audited system in place to protect both client and customer information.
For UK businesses that outsource services, ISO27001 certification provides peace of mind that their data is handled responsibly, securely, and in full compliance with legal and regulatory frameworks such as GDPR.
Why ISO27001 Certification Matters for Our Clients
Outsourcing call centre or accounting operations involves sharing sensitive business and customer data. Choosing a partner with ISO27001 certification gives assurance that your data is protected through:
Access control and monitoring
Only authorised staff can access data.
Encryption and secure transmission
All communications and stored data are encrypted.
Regular audits and compliance checks
Our systems are reviewed continuously to maintain certification.
Employee awareness and training
Every team member is trained on information security best practices.
These measures ensure that clients working with CabCall Experts, whether for taxi dispatch, NEMT call centres, or outsourced accounting, can trust that their information is always secure.
How CabCall Experts Achieved ISO27001 Certification
Achieving ISO27001 certification is no small feat. It requires an organisation to demonstrate effective risk management and robust data protection processes.
At CabCall Experts, we implemented a detailed framework that includes:
Risk Assessment
Identifying potential vulnerabilities in all operational areas.
Security Policies
Defining how data is stored, accessed, and shared across systems.
Incident Management
Establishing clear procedures for detecting and responding to any security breach.
Continuous Improvement
Conducting regular reviews and updates to adapt to new threats or technologies.
Our certification was awarded after an independent audit that confirmed our systems meet the strict ISO27001 standards. This achievement underlines our position as a reliable, compliant, and forward-thinking outsourcing partner in the UK.
Benefits of Working with an ISO27001 Certified Partner
Partnering with a certified provider like CabCall Experts offers tangible benefits to UK businesses:
Enhanced data security
Your sensitive information is always protected.
Regulatory compliance
Our practices align with GDPR and UK data protection laws.
Business continuity
Strong controls minimise disruption and risk.
Customer confidence
ISO27001 reinforces transparency and trust.
When combined with our experienced workforce and technology-driven approach, ISO27001 certification ensures that we deliver high-quality, secure, and consistent results across all services.
Security Across Every Service We Offer
At CabCall Experts, ISO27001 isn’t just a badge; it’s embedded in every service we provide:
Inbound Call Answering
Secure handling of customer details and recordings.
Taxi Dispatch Services
Safe management of passenger data through platforms like iCabbi, Autocab, Cordic, and CAB9.
Quality Assurance
Protected storage and access to evaluation reports.
Digital Marketing
Safe processing of campaign data and analytics.
Outsourced Accounting
Confidential management of financial information.
NEMT Call Centre Services
Secure handling of patient and trip details for healthcare transportation.
Our certification ensures every client interaction, transaction, and record is managed under strict security measures.
CabCall Experts: Your ISO27001 Certified Support Partner
At CabCall Experts, our specialised support services include:
- Inbound call answering
- Taxi dispatch
- Quality assurance
- Digital marketing
- Accounting and Bookkeeping
- NEMT call centre services
As an ISO27001 certified provider, we deliver secure, efficient, and professional solutions to leading UK brands such as TakeMe and Compass Taxi.
If you’re ready to partner with a trusted and compliant call centre provider, contact CabCall Experts today or visit our Facebook page for the latest updates.
