| Job Title | Customer Support Agent |
| Location | CabCall Experts, 2nd Floor HB Tower, Executive Block, Gulberg Greens, Islamabad. |
| Timings | Rotational Shifts (including evenings, weekends, and public holidays) |
| Requirements | • 1-2 years of experience in a customer-facing job.
• Previous experience in a UK-based firm • Outstanding written and verbal communication skills. • Strong time management and prioritising skills. • Quick, innovative learners with an ability to adapt and add value. |
| Job Description | • Answer customer calls, take taxi bookings, handle pricing, & manage changes or cancellations.
• Communicate with drivers & manage dispatch tasks for smooth operations. • Respond to email inquiries and provide clear, solution-based customer service. • Maintain strong knowledge of company services for customer retention & satisfaction. • Support call centre staff management & training when required. |
| Salary | Salary Market Competitive |
Apply today and take the next step in your career!